Frequently asked questions
The most common questions are collected here. If you cannot find your answer, write to us from the support page.
What does Oguz Trading Group do?
We are a community that shares analysis, trading signals and educational material for the forex, gold and index markets. We are not a broker and we do not trade on your behalf.
How do I receive the signals?
Signals arrive through the Telegram bot. Open the bot, join the required channels and activate a VIP membership. Everyone with an active membership receives each signal immediately.
What is the difference between news and VIP signals?
Market news and announcements can go to everyone. Trading signals — entry, targets and stop-loss levels — go only to members whose VIP is active.
How does payment work?
You pick a plan in the bot and receive a USDT amount that is unique to you. Send exactly that amount to the address shown and your VIP opens automatically. Do not round the amount — it is what identifies your payment.
What happens when my membership expires?
It closes by itself and you are notified. From that moment signals stop; news may still reach you.
Is there a way to get VIP for free?
Yes. Open an account with FxPro or AMarkets through our referral link and complete their KYC, then contact the administrator to receive VIP at no cost.
Why does the website ask for KYC?
To confirm that the account really belongs to you. The photo page of your passport and your face are captured with the camera; only the administrator sees them.
Do you offer refunds?
A membership is a digital service and starts being used the moment it opens, so an activated membership is not refunded. If something went wrong with a payment, contact support.
For any question, problem or suggestion, use one of the channels below. Support